Privacy Policy

Privacy Policy for Bull N Bear Junk Removal (“we,” “our,” “us”)

Last updated: 03/10/2026

1. Introduction

We are committed to protecting your privacy and ensuring you have a positive experience while visiting our website callbullnbearjunkremoval.com (the “Site”) and using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

By accessing or using the Site or our services, you consent to the practices described in this policy. If you disagree with any part, please do not use our Site.

2. Information We Collect

We may collect personal and non-personal information from you in various ways, including through the Site, forms, phone calls, email communications, and interactions with third-party tools (e.g. analytics, plugins).

A. Personal Information You Provide
When you request a quote, schedule a service, or contact us, you may provide:

  • Name

  • Email address

  • Phone number

  • Address / service location

  • Details about the job (e.g. items to remove, description)

  • Payment information (if you pay online or provide credit card info)

B. Automatic / Log Data & Technical Information
When you visit the Site, we automatically collect certain information via analytics and server logs, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and referring/exit pages

  • Device identifiers

  • Date/time stamps

  • Usage behavior (clicks, scrolls, session duration)

C. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track usage of the Site, store preferences, and support analytics or marketing. You can typically disable cookies via your browser, though that may affect your experience.

D. Third-Party / External Sources
We may receive information about you from third parties (e.g. social networks, marketing partners) or use third-party analytics and tracking services (e.g. Google Analytics, Facebook Pixel).

3. How We Use Your Information

We use your information for lawful purposes, including:

  • To provide, maintain, and improve our services and Site

  • To send you quotes, confirmations, invoices, and communications related to service

  • To respond to your inquiries, requests, or complaints

  • To perform job scheduling, dispatching, billing, and logistics

  • To detect, prevent, or address security and technical issues

  • To analyze usage, perform research, and improve user experience

  • To send marketing and promotional messages (where permitted)

  • To comply with legal obligations

4. Legal Basis for Processing (if applicable)

If required by applicable law (e.g. GDPR in EU, CCPA in California), we process your data based on:

  • Your consent (you agree to allow us to use your data in a certain way)

  • Performance of a contract (e.g. providing junk removal services you requested)

  • Legitimate interests (e.g. improving services, maintaining security)

  • Legal obligations

5. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers / Contractors — with trusted third parties who help us operate the business (e.g. payment processors, scheduling software, CRM, analytics).

  • Business Transfers — in connection with a sale, merger, acquisition, or restructuring.

  • Legal Requirements — if required by law, regulation, legal process, or to respond to claims.

  • Protection of Rights — to enforce our terms, protect our rights, property, or safety or that of others.

  • With your consent — when you explicitly permit disclosure.

We require third parties to maintain the confidentiality and security of your personal information and to use it only for authorized purposes.

6. Data Retention

We will retain your personal information as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

7. Security Measures

We use administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Examples include encryption, access controls, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights:

  • To access, correct, update, or delete your personal information

  • To restrict or object to certain uses of your data

  • To withdraw consent (where processing is based on consent)

  • To data portability (receive a copy in a structured, machine-readable format)

  • To opt out of marketing communications

  • To lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us (see “Contact Us” below). We may ask for verification before actioning your request.

9. Children’s Privacy

Our services and Site are not intended for children under 13 (or older, if required by local law). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

10. International Transfers

If we transfer your personal information to locations outside your country, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, consent) to maintain adequate protection.

11. Third-Party Links & Services

The Site may contain links to third-party websites, tools, or services (e.g. social media, mapping, analytics). Their privacy practices are not under our control. We encourage you to review their privacy policies before providing personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and post the new policy on the Site. If changes are material, we may provide additional notice (e.g. via email). Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:

Bull N Bear Junk Removal

Email: bullnbearservices@gmail.com
Phone: (973) 476-2871

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